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Data Recovery Guarantee

At Total Recall, we strive for perfect data recoveries everytime. And to this, we offer our data recovery guarantee:

The Total Recall Promise

  • Complete recovery of the critical data specified by the customer.
  • We'll recover all of the data that can be found, and that data will be in the best possible condition.
  • We'll communicate with you completely during the recovery process
  • Total satisfaction. We will do everything possible to ensure your complete satisfaction with the work performed.
  • No hidden charges. All potential fees for the service are disclosed up front, on our website.

If the data recovery service falls short of your expectations, we will attempt to correct the problem or will issue a refund on some or all of the fee paid for the in-lab service.

No Recovery, No Fee Guarantee

  • In the unlikely event we are unable to recover your data there is no fee for the data recovery*.*


Customer Story...
"I would like thank the entire staff at Total Recall for assisting in the recovering the data that is dear to me. They were very cooperative and understanding throughout the recovery process. In return for your remarkable services, I would like to inform you that when there comes a time for recovering data, Total Recall will be the company which is contacted first. I have given Total Recall's number and names of staff who assisted me to a close friend at the School of Visual Arts, a college where computers are the primary use, in case of a situation requiring your services. Along with SVA, I have taken it upon myself to also refer Total Recall to Lucky Brand and Fubu clothing lines through a family relative. From friends to business relations, the name Total Recall will be annouced when there is a need for data recovery."
Thank You, Jason Galvin
Data Recovery Guarantee


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* Subject to the terms and conditions of the service agreement. The data recovery guarantee applies to in-lab service only. *Rush fees and RAID setup fees are not refundable.